Privacy Policy

In accordance with the principles of lawfulness, fairness, and transparency, we provide you with this Privacy Policy.

Who is responsible for processing your data?
HEPKRA Digital
Phone: +34 619 054 120
Email: glk@hepkra.com

For what purposes do we process your personal data?
At Hepkra, depending on the category of data subject, we process the information you provide for the following purposes:

Website Users:

Manage and analyze your browsing data

What is the legal basis for processing your data?
The legal basis for processing your personal data depends on the category of data subject:

Website Users: Article 6.1(a) GDPR – Consent of the data subject

The data requested is adequate, relevant, and strictly necessary. You are not obliged to provide it, but failure to do so may affect the purpose of the service or make it impossible to provide.

How long will we retain your personal data?
Website Users: Your data will be retained only for the minimum time necessary.

To whom will your data be communicated?
Hepkra will not share your data with third parties unless expressly informed. Additionally, certain data may be communicated under current law or contractual relationships with:

Banks and financial institutions for payment of contracted services or purchased products

Public administrations with authority over the activities of Hepkra, as required by law

What are your rights when you provide us with your data?
You may exercise the following rights when applicable:

Access your personal data

Rectify or delete your data

Object to the processing of your data

Request restriction of processing

Data portability

Not to be subject to decisions based solely on automated processing

To exercise your rights, contact Hepkra in writing at its registered office or via email: glk@hepkra.com. More information, forms, and models are available on the website of the Spanish Data Protection Agency (AEPD): www.aepd.es

Can I withdraw consent?
You have the right to withdraw consent for any specific purpose at any time without affecting the lawfulness of processing based on consent prior to its withdrawal.

Where can I file a complaint?
If you believe your data is not being processed correctly or your requests to exercise rights have not been satisfactorily addressed, you may file a complaint with the relevant data protection authority, in Spain: AEPD (www.aepd.es).

Security and updating of your personal data
We have implemented all necessary technical and organizational measures to ensure the security of the personal data provided, protecting it from alteration, loss, or unauthorized access. Absolute security cannot be guaranteed.

Please inform us of any changes to keep your personal data up to date.

Confidentiality
Hepkra will treat your data with the utmost care and confidentiality. Your data will not be shared with third parties except as legally required or with your express consent.